Terms of Service

Overview

This website is operated by Lura Tips. Throughout the site, the terms “we”, “us”, and “our” refer to Lura Tips. By visiting our site and/or purchasing from us, you agree to be bound by the following Terms of Service, including all additional policies referenced herein.

Section 1 — Online Store Terms

By using this site, you confirm that you are at least the age of majority in your state or province of residence. You agree not to use our products for any illegal or unauthorised purpose, and to comply with all applicable laws in your jurisdiction.

Section 2 — Products, Services & Hygiene Policy

Certain products may be available exclusively online and in limited quantities. All purchases are subject to our Return & Refund Policy.

  • Hygiene Standards: Due to the sanitary nature of press-on nails, we enforce strict hygiene standards. Opened, worn, or altered items are strictly non-returnable for health and safety reasons.
  • Colour Accuracy: We make every effort to display product colours as accurately as possible. Minor colour variations caused by different monitor settings do not constitute a “significantly not as described” claim.
  • Sizing Responsibility: We strongly encourage all customers to use our Sizing Guide and Smart Sizer tool before purchasing. Because items are processed based on the size options selected at checkout, we are not liable for fit issues resulting from incorrect size selection. Sizing errors are not eligible for a refund.

Section 3 — Shipping, Delivery & Risk of Loss

All purchases of physical items are made pursuant to a shipment contract. Risk of loss and title pass to you upon our delivery to the carrier.

Once a package is marked as “Delivered” by the courier’s tracking system to the address provided at checkout, our fulfilment obligation is complete. We are not responsible for lost, stolen, or misplaced packages after delivery has been confirmed.

Section 4 — Accuracy of Billing & Account Information

We reserve the right to refuse or cancel any order at our discretion. This includes the right to limit quantities purchased per person, per household, or per order. In the event of a cancellation or change, we will attempt to notify you using the contact details provided. We reserve the right to restrict orders that appear fraudulent or suspicious.

Section 5 — Third-Party Tools (Including Smart Sizer)

We may provide access to third-party tools such as sizing plugins or payment gateways. These are provided “as is” without warranties of any kind. We have no control over these tools and accept no liability arising from their use.

Section 6 — Disclaimer of Warranties & Limitation of Liability

Our service and all products are provided “as is” and “as available” without any warranties or guarantees. We do not warrant that the service will be uninterrupted, timely, secure, or error-free.

To the maximum extent permitted by law, Lura Tips and its directors, officers, employees, and affiliates shall not be liable for any direct, indirect, incidental, punitive, or consequential damages of any kind. Our maximum aggregate liability shall not exceed the total amount paid by you for the specific product giving rise to the claim.

Section 7 — Indemnification

You agree to indemnify and hold harmless Lura Tips and its affiliates, partners, officers, directors, agents, and employees from any claim, demand, or expense — including reasonable legal fees — arising from your breach of these Terms of Service.

Section 8 — Dispute Resolution, Arbitration & Class Action Waiver

Please read this section carefully, as it affects your legal rights.

  • Contact Us First: If you have any concerns about your order, you agree to contact us at info@luratips.com to seek a direct resolution before initiating any formal dispute with your bank, card issuer, or payment provider.
  • Binding Arbitration: Any dispute arising out of or relating to these Terms or your purchase shall be resolved through binding individual arbitration, rather than in court.
  • Class Action Waiver: All disputes must be resolved on an individual basis. You and Lura Tips both waive the right to participate in any class, consolidated, or representative action.

Section 9 — Entire Agreement

These Terms of Service, together with any policies or operating rules posted on this site, constitute the entire agreement between you and Lura Tips and govern your use of our Service. Any failure by us to enforce a right or provision shall not constitute a waiver of that right.

Section 10 — Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of Hong Kong, without regard to its conflict of law provisions.

Section 11 — Contact Information

If you have any questions about these Terms of Service, please contact us:

Email: info@luratips.com
Company: SMARTVISION GLOBAL TECH LIMITED
Business Address: RM B, 15/F Kin Hing Industrial Building, 17–23 Shek Kin Street, Kwai Chung, Hong Kong